Ss16 Privacy Policy – How We Protect Your Information

What information do we collect from you?

Ss16 collects several categories of information when you register and use our platform. This information is collected directly from you or automatically as you use our services.

Account Information

Full name, email address, phone number, date of birth and encrypted password collected at registration.

Payment Information

Transaction details in Malaysian Ringgit (RM), including deposit and withdrawal methods such as FPX, e-wallets and online banking. Full account numbers are not stored on our servers.

Device Information

Device type, operating system, web browser, IP address and language settings used when accessing the platform.

Usage Data

Pages visited, games played, bets placed, session duration and in-platform interactions, for the purpose of service improvement.

Cookies & Tracking

Small cookie files stored on your device to maintain login sessions, language preferences and analyse usage patterns in aggregate.

How do we use your information?

Information collected by ss16 is used solely for legitimate purposes related to the provision of platform services. We do not sell user personal information to any third party for marketing purposes.

• Processes account registration and verifies user identity.
• Securely processes deposits and withdrawals in MYR (RM).
• Provides customer support and resolves queries or complaints.
• Sends important notifications related to your account, security or policy changes.
• Analyses usage patterns to improve platform functionality and user experience.
• Complies with legal requirements and prevents fraud or illegal activity.

Cookies and tracking technologies on the ss16 platform

The ss16 platform uses cookies to ensure a smother, better user experience. Cookies are small text files stored on your device when you visit a website.

Ss16 uses two types of cookies:

• Session cookies: Active only during your browsing session and automatically deleted when you close your browser. Used to maintain your login status.
• Persistent cookies: Stored for a set period to remember your language preferences, display settings and other information that enhances your experience.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect some platform features.

How is your data stored and protected?

Ss16 implements appropriate technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, alteration or destruction.

• All data transmitted between your device and ss16 servers is encrypted using industry-standard security protocols.
• User passwords are stored in hashed form that cannot be decoded, meaning we have no access to your actual password.
• Internal access to user data is restricted to staff who require it for their specific role.
• Ss16 data servers are protected by firewalls, intrusion detection systems and continuous monitoring.

While we take every measure to protect your data, no security system can guarantee absolute protection. We recommend using a strong password and never sharing your login credentials with anyone.

Is your information shared with anyone else?

Ss16 does not sell, rent or disclose users' personal information to third parties for marketing purposes. However, there are limited situations where information sharing may occur:

• Payment service providers: Transaction information that must be shared with payment processors to complete deposits or withdrawals inRM.
• Legal requirements: ss16 may disclose information when required by law, court order or a valid request from the relevant authorities.
• Fraud Prevention: Information may be shared with fraud prevention agencies where necessary to protect users and the platform from illegal activity.

In all cases of data sharing, we ensure that recipient parties are bound by appropriate confidentiality obligations.

Your rights as a user and how to contact us

As an ss16 user, you have the following rights regarding your personal information:

• Access Rights: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any information that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request that we delete your personal information, subject to legal requirements that obligate us to retain certain records.
• Right to Object: You may object to the processing of your data for specific purposes within the limits permitted by law.

To exercise any of the above rights, or if you have questions about this privacy policy, please contact the ss16 support team. You may also refer to the FAQ for further information or to browse Terms & Conditions us.

Privacy email: [email protected]